Do you provide project specific engineering services?
Parallel utilizes a trusted third party firm to product site specific calculations and shop drawings when requested. Contact our team using this form or by email sales@parallelap.com to request an engineering quote and lead times.
How do you make your wood-look aluminum?
Parallel’s woodgrain aluminum systems are created through a meticulous manufacturing process that includes extruding our aluminum profiles to create their unique shapes, powder coating each piece in our on-site facility, and sublimating each profile on site as well. For more information, visit our About Our Aluminum page.
How long will your products last?
Ensuring the longevity of your Parallel products means being diligent about regular care and maintenance. Luckily, our products are simple to maintain, and require a very accessible cleaning regimen. Read our care and maintenance guidance here. To learn more about our warranty, click here.
Is it easy to install?
Yes, we specifically designed our products for ease of installation. Often, you only need one installer to complete your project, depending upon the project scope. The interlocking design of many of our products makes installation simple. For further installation information, contact our team or visit our Technical Resources page.
Can you help me quote my project?
Of course! Our team of experts is ready to help you establish a plan for your project, including estimates for the amount of material needed, as well as quotes and assistance with technical questions. Submit a form here to get started, or give us a call at 866.472.7255.
How much do your products cost?
For more information on the price of our various products and systems, reach out us via this form, or email sales@parallelap.com and our responsive customer service team will be in touch soon!
Where can I buy Parallel’s products?
Parallel’s products are available through our network of building product distributors and representatives in the US and Canada, or through one of our in-house sales reps. Submit a form here or email sales@parallelap.com to get started. Our team is ready and waiting to assist you!
Do I need to refinish the solid or wood grain aluminum?
Nope! One of the benefits of using Parallel for your commercial or residential projects is that our aluminum profiles do not require refinishing or painting in order to maintain their authentic wood grain finishes or solid color powder coats. Visit our Colors or Warranty page to learn more about the guaranteed performance of our finishes.
What kind of tools do I need to install Parallel material?
Parallel’s products can be installed with the typical tools any contractor would have on hand. Click here for an example of those tools. For our specific recommendations, visit our Technical Resources page or contact our team of experts.
Will the woodgrain or solid finishes fade in the sun?
Our woodgrain and solid finishes are created using only the highest quality powder coating and sublimation technology available. If cared for properly, we warrant that our woodgrain and solid finishes will show minimal fading for 15 to 20 years. Find care and maintenance guidance here, and warranty details here.
What sizes do your products come in?
Our products come in an array of sizes, all created in Imperial measurements to eliminate any guessing games when it comes to measuring your material. We also provide all parts at 20’ lengths so that you can cover more surface area and maximize efficiency. Need information on individual part sizes? Contact us.
Can you color match?
We do offer color matching, custom colors, as well as a range of specialty colors through our powder coating partner. We’d be happy to discuss your color needs and help you reach your design goals – fill out this form to get started!
What is your lead time?
Our lead times vary depending on the products and quantities needed, but we do our best to get you all the material you need well in advance of your project start date – typically within 4 to 6 weeks. For more detailed information and lead time estimates, submit a form here or give us a call at 866.472.7255.
